Privacy Policy for TaDone

Effective Date: March 27, 2026

TaDone ("we", "our", or "us") is operated by A Team Total Care, LLC. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

1. Information We Collect

We collect the following types of information:

a. Customer Information (End Users)

  • Phone number
  • Order details
  • Device/browser metadata (IP address, user agent)

b. Business Users (Vendors)

  • Business name
  • Contact information
  • Payment and account details

c. Automatically Collected Data

  • Usage data
  • Log data
  • Performance and diagnostic data

2. How We Use Information

We use collected information to:

  • Process and manage customer orders
  • Send transactional SMS notifications (e.g., order confirmation, order ready)
  • Provide platform functionality to vendors
  • Improve performance and reliability of our services
  • Prevent fraud and abuse

3. SMS Communications

By providing a phone number during checkout, customers consent to receive SMS messages related to their order.

  • Message types: transactional only (order confirmation, order ready)
  • Message frequency: varies per order
  • Message and data rates may apply
  • No marketing or promotional messages are sent via this channel

Users may opt out of SMS communications by replying STOP to any message.

4. Data Sharing

We do NOT sell user data.

We may share data only with:

  • Service providers (e.g., payment processors, SMS providers)
  • Vendors fulfilling the order
  • Legal authorities if required by law

5. Data Retention

We retain data only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect data.

However, no system is 100% secure.

7. User Rights

Users may:

  • Request access to their data
  • Request deletion of their data
  • Opt out of SMS messaging

Requests can be made by contacting us at: tadone@emtransmit.com

8. Cookies and Tracking

We may use cookies or similar technologies to:

  • Maintain sessions
  • Improve user experience
  • Analyze usage

9. Children's Privacy

TaDone is not intended for use by individuals under 13 years of age.

10. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of the service constitutes acceptance of changes.

11. Contact

A Team Total Care, LLC

Email: tadone@emtransmit.com

Website: https://tadone.io

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